PorchLight Recovery ("PorchLight Recovery," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://porchlightrecovery.com (the "Website").

By using this Website, you agree to the terms of this Privacy Policy.

WHO WE ARE

PorchLight Recovery
133 E. Marion Street, Lancaster, PA 17602
Phone: 833-799-6500
Email: info@porchlightrecovery.com

INFORMATION WE COLLECT

We collect information in the following ways:

Information You Provide to Us

When you submit a form on our Website (such as the contact form), we may collect:

  • Your name

  • Your phone number

  • Your email address

  • Any message or details you submit

Information Collected Automatically

When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Website

  • Referral source (how you arrived on the Website)

  • General location information (city/state level)

This information is collected using cookies and analytics tools.

HOW WE USE YOUR INFORMATION

We may use your information to:

  • Respond to your inquiry or request

  • Contact you about the services you asked about

  • Improve our Website performance and user experience

  • Monitor Website traffic and visitor activity

  • Maintain Website security and prevent fraud

ANALYTICS AND TRACKING TOOLS

We use the following tools to understand Website traffic and performance:

  • Google Analytics (GA4)

  • Google Tag Manager (GTM)

  • Google Search Console

These tools may collect information such as your device type, browsing behavior, and general location. This helps us understand what content is most useful and improve our Website.

COOKIES

Cookies are small files stored on your device that help websites function properly and track usage.
We may use cookies to:

  • Understand Website traffic and performance

  • Improve Website functionality

  • Track visitor behavior across pages

You can disable cookies in your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

SHARING OF INFORMATION

We do not sell your personal information.
We may share information only in the following situations:

  • With service providers that support our Website and communication systems

  • If required by law, legal process, or government request

  • To protect the rights, safety, or property of PorchLight Recovery or others

DATA SECURITY

We use reasonable security measures to protect your personal information. However, no website or online transmission can be guaranteed to be completely secure.

HIPAA AND MEDICAL INFORMATION DISCLAIMER

This Website is not intended to collect sensitive medical information in a HIPAA-secure way.

Please avoid submitting highly sensitive personal health information through Website forms unless necessary. If you need immediate help, we encourage you to contact us by phone at 833-799-6500.

CHILDREN'S PRIVACY

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

THIRD-PARTY LINKS

Our Website may include links to other websites. We are not responsible for the privacy practices or content of third-party websites.

YOUR RIGHTS

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your personal information (where legally applicable)

To make a request, contact us at info@porchlightrecovery.com.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

CONTACT US

If you have questions about this Privacy Policy, contact:

PorchLight Recovery
133 E. Marion Street, Lancaster, PA 17602
Phone: 833-799-6500
Email: info@porchlightrecovery.com